Refund Policy
Effective Date: 2023-10-27
At Alphamen.in, we are committed to providing the best customer experience possible. We understand that sometimes situations may arise where you need to request a refund for the services you’ve purchased from us. Please take a moment to read our Refund Policy carefully.
1. Refund Eligibility
1.1 Consultation Call Services: If you have purchased a consultation call service from us, you are eligible for a refund under the following conditions:
- You request a refund within 2 hours of the scheduled call time.
- The consultation call did not take place due to circumstances within our control.
1.2 Fitness Coaching Services: Refunds for fitness coaching services are subject to the terms of the specific coaching package or plan you’ve selected. Please refer to the terms provided during your purchase for details on refund eligibility.
2. Refund Process
To request a refund, please contact our customer support team at sagar@alphamen.in within the specified timeframes mentioned in section 1. Be sure to include the following information in your refund request:
- Your name and contact information.
- Details of the service for which you are requesting a refund.
- The reason for the refund request.
We will process your refund request within 30 business days and notify you of the decision.
3. Refund Method
Refunds, when approved, will be made using the original payment method used for the purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your payment provider.
4. Non-Refundable Items
The following items/services are non-refundable:
- Downloadable digital products or content.
- Services already provided or partially consumed as per the agreed-upon terms.
5. Contact Us
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us at:
- Email: sagar@alphamen.in
6. Changes to this Policy
We reserve the right to update and amend this Refund Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for any updates.
By using our services, you agree to the terms of this Refund Policy. If you do not agree with this Policy, please do not use our services. Your use of our services constitutes your acceptance of this Refund Policy.
Last updated: 2023-10-27